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FAQ'S
Help Center
Visiting Hours and Guidelines
Surgical/Internal Medicine ward and Women/Maternity ward
Open Ward and Semi Private Rooms:
11:30 am - 12:30 pm
3:30 pm - 4:30 pm => Children between 5 -12 years old are only allowed to visit at this time*
6:00 pm - 7:30 pm
Private Rooms:
11:30 am - 7:30 pm Children are allowed to visit.
* Permission must be requested for children under 5 years old. Special arrangements can be made for parents of newborns.
Pediatric Ward
11:30 am - 12:30 pm
3:30 pm - 4:30 pm => Children between 5 -12 years old are only allowed to visit at this time*
6:00 pm - 7:30 pm
* Permission must be requested for children under 5 years old. Special arrangements can be made for parents of newborns.
Intensive Care Unit (ICU)
Category High Care:
Patients can be visited for 10 minutes at a time.
The visit must be coordinated by the patient’s contact person.
Category Medium and Low Care:
10:00 am - 10:20 am
2:00 pm - 2:20 pm
8:00 pm - 8:20 pm
Visiting patients outside the scheduled visiting hours is upon request and at the discretion of the unit supervisor. For patients, undergoing surgery, an exception is made for the immediate family members to visit them prior to and after surgery.
Special permission to stay with a seriously ill patient may be requested. In this particular situation one (1) visitor at a time is allowed at the bedside.
If you are visiting a private room, also called a 1st class room, are the parent of a newborn or have a child admitted at the Pediatric Ward, please identify yourself to the Security Guard who will allow you to visit the patient outside of regular visiting hours.
Special permission to stay with a seriously ill patient may be requested. In this particular situation one (1) visitor at a time is allowed at the bedside.
If you are visiting a private room, also called a 1st class room, are the parent of a newborn or have a child admitted at the Pediatric Ward, please identify yourself to the Security Guard who will allow you to visit the patient outside of regular visiting hours.
An “extra” visitor’s card can be issued to a patient’s relative who may have the need to visit a patient in general and semi private rooms outside of regular visiting hours. On this card a nurse and ward supervisor will specify a time when the patient can be visited, only by the family member or support person of the patient whose name would be written on the card. Patients would be informed if eligible for this privilege.
The spouse of a patient in a private room, or parent of a child on the pediatric ward can choose to stay overnight and a cot is provided when this is available. When rooming in please observe the following guidelines:
Cellular phones are allowed. However the phone must be turned off from 9pm to 7am.
Radios with ear phones are preferred. Otherwise the sound must be kept low as possible and between 9:00pm and 7:00am all radios must be turned off.
The television set is turned off at 10pm. For special events only, the TV set will be kept on for a specific period of time at the discretion of the nurse in charge.
The room lighting is turned off at 10pm. However, the nurse may turn it off earlier if the situation warrants such.
You can pay your bill by coming to our hospital and settling directly by one of our cashiers or by bank transfer directly from your account to ours. We accept cash, check, and money order and honor the following credit/debit cards: Visa, MasterCard, Discover, American Express, Diners Club, Kompa Leon and Maestro.
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